In our interview, Bob explains his technique of, Yes, And, explained in his book, “Getting To YES And-The Art of Business Improv.” The phrase, Yes, and, is the cornerstone of improvisation. For example, in a sales conversation, rather than being satisfied with a No answer, or an objection to your presentation, simply respond with, Yes, And — what can we do to make our product work for you? Always keep the client engaged and let them tell you what they need and explain how you can fill that need. Read More
SHIPS: The Vessels for A Meaningful Life
Energy Manipulation and How to Influence People with Bob Kulhan (Episode 083) hosted by Pat McAndrew
Bob Kulhan, CEO and Founder of Business Improv, returns to the SHIPS podcast in episode 083 to talk about Energy Manipulation. This is a great episode for anyone looking for ways to consistently bring their best selves forward. We discuss what energy manipulation is, that energy is a choice, and how crucially important it is to be focused and present when talking to large groups or to an individual. Bob reveals to us that our energy, and what we bring into the room, has a huge impact on those around us. Read More
Office Hours with Jeff DeGraff is a video series where the Dean of Innovation interviews thought leaders on the broad subject of innovation. These thought leaders come from various background but all share insight from their personal and professional experience that can be adapted to foster innovation either in a business setting or in your personal lives.
In this episode, Jeff interviews Bob Kulhan, founder of Business Improv. Together, they discuss how improv can have huge benefits on everyday life, and how it helps spark creativity.
Utilizing improv techniques for business can help improve creativity, collaboration, and innovation. On today’s episode, we are here with Bob Kulhan. He’s an author, and he helps business thrive through the process of improv. He also talks about the cornerstone of improv and how it lets you connect and engage with people, which results in positive relationships and positive outcomes. Remember, Improvisation is a great tool for business people to use for a variety of different means. Read More
Author, professor and actor Bob Kulhan recently visited Fidelity Investments to lead an improvisation workshop as part of the Fidelity Labs Design Thinking Seminar Series. Bob is the founder, CEO and president of Business Improv, a corporate training and development company that helps cultivate leadership and communication skills through techniques used in improvisational acting.
Bob has written a new book, “Getting to ‘Yes And’ The Art of Business Improv,” and I had the pleasure to sit down with him to talk more about what “yes and” means and how it can be applied to business.
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One of the best decisions I ever made for my career was to take an improvisation comedy class. I enjoyed it so much that I ended up studying and graduating from The Second City school in Toronto. When I moved from Toronto to Ireland, I formed an improv troupe and provided improv for business training. Nowadays, I am thrilled to perform with Nashville Improv.
Whether you are attending a networking event or conference, presenting to your board of directors, pitching investors or new clients, or interacting with industry peers, there is something for every person in improv.
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Bob is Founder and CEO of Business Improv®. Based in NYC, Chicago and LA, Business Improv is a world-class leader in training programs for corporations and serves an incredible roster of blue-chip firms. Read More
by Larry Cornett, Ph.D. for Medium Magazine
A number of people who have hit a promotion ceiling in their careers tell me that they’ve received feedback that they are “lacking executive presence.” Understandably, they are frustrated by this criticism because it is such a cop-out.
It is a catch-all phrase that is meant to capture a myriad issues when managers can’t be pinned down. But, I’ve been in innumerable employee review meetings from the leadership side of the table. I also work with managers who are trying to coach their direct reports through this “executive presence problem.” What I’ve learned is that they are often dissatisfied with one or more of the following issues: Read More
If you know anything at all about improvisation, it’s likely to be the phrase “Yes, and….” Those two words — shorthand for acknowledging an idea and then adding to it — are the cornerstone of improvisation, according to Bob Kulhan, founder and CEO of the consulting company Business Improv.
But many people — including myself, I discovered — also have misconceptions about improvisation, including thinking that it’s inherently creative, or a group exercise in, as Kulhan puts it, “making stuff up as a last resort.” “It’s not comedy,” said Kulhan, a co-founder of the New York City–based improv ensemble Baby Wants Candy and an adjunct professor at Duke University’s Fuqua School of Business and Columbia Business School. Read More
Bob Kulhan is the Founder, President and CEO of Business Improv®, a world-class leader in creating experiential training and development programs for corporations of all scopes and sizes. Kulhan is also the author of Getting to “Yes And”: The Art of Business Improv, and serves as an Adjunct Professor at the Duke University Fuqua School of Business and Columbia Business School at Columbia University and teaches regularly as part of the Executive Education programs at the UCLA Anderson School of Management.
The following text is an excerpt from GETTING TO “YES AND”: THE ART OF BUSINESS IMPROV by Bob Kulhan with Chuck Crisafulli.
WHAT EXACTLY DOES IMPROVISATION have to do with business? Think about the major trends in the business world. Emerging technology continues to increase the speed of business. Moreover technology itself continues to change at an accelerated pace (Moore’s Law purports a doubling of processing speeds every two years).1 Business now relies on instantaneous, 24-hour communication as well as remote access to vital information, and any business that has trouble communicating that way is considered to be at a severe disadvantage.
The global community—corporate, consumer, and geographic—is upon us, and adopting new methodologies for effective communication and collaboration must take place between and across cultures.2 Even within individual workplaces the potential for diversity in perspectives— the probability that those around us see things differently than we see things—is greater than ever before and must now be factored in to how business gets done. Put it this way: reacting, adapting, and communicating are not a matter of choice for businesspeople; they’re a matter of basic survival. This has always been so, but in today’s environment the stakes are higher. Read More
Do you feel like a failure? Bob Kulhan shares with us how he has overcome this thought by facing his fears. Listen in now.
In this episode, I speak with Bob Kulhan, President, CEO, and Founder of Business Improv, an innovative consultancy that specializes in experiential learning and serves an international roster of blue-chip firms. He is also an Adjunct Professor at Duke University’s Fuqua School of Business and Columbia Business School. A performer with over 20 years of stage credits, he has trained with a long list of legendary talents, including Tina Fey and Amy Poehler. An actor and former core faculty member in Chicago’s famed Second City and a member of the former resident company at the iO Theater, Kulhan is a co-founder of the critically acclaimed Baby Wants Candy improv troupe. His work has been featured by such outlets as Big Think, CNN, Entrepreneur, Fast Company, the Financial Times, NPR, Slate, and the Wall Street Journal. He lives in New York. B-roll, video and workshop access available. Read More
by Bob Kulhan for NBC News
What if I told you I had the key to repairing dysfunctional or broken relationships and it is — wait for it — improv?
Yes, improv, an American art form known for its comedic value, can help reunite people who may have wounded each other with words. One of the biggest challenges we face, in politics and personal relationships, is talking to each other collaboratively and moving the conversation forward when we find ourselves in disagreement.
As a communication-based art form, improvisation offers a roadmap for successfully navigating emotionally charged conversations. It can even help to defuse conflict so that we can arrive at a productive solution that respects and represents all people. Read More
by Bob Kulhan for CEOWorldMagazine.com
Despite the best-designed plans and the most thought-out strategies, business is sweat-drenched in unpredictability. Uncontrollable forces collide the moment that strategy meets execution. It is at this pivotal point that the skills needed for successful improvisation – reacting, adapting, and communicating – are paramount and must be employed.
Improv techniques are not confined to a single intersection, however. The skills of targeted thinking, rapid decision-making and adaptive problem solving that improvisation naturally enhances can effortlessly be used in countless day-to-day activities: cultivating creativity (in self and others), grappling with shifting demands, overpowering analysis paralysis, streamlining redundant meetings, managing conflict, handling crisis, encouraging nimbleness and flexibility, curating a collaborative culture, and igniting intrinsic motivation in others. Read More
Bob Kulhan And The Evolution Of Business Improv
Bob Kulhan, author, actor, and CEO of Business Improv, as well as adjunct professor at Duke and Columbia business schools, joins Steve to talk about what business people can learn from practicing techniques borrowed from the world of improvisation. Bob has worked with Tina Fey and Amy Poehler and has taught for many years at Second City, Chicago’s legendary comedy club and talent incubator. While he’s gone on to help countless businesses improve their communication cultures via corporate training programs staged by Business Improv, his insights and practices could arguably be used by just about anyone, whether to become more productive in business or for relationships overall.
“YES AND is the cornerstone of improvisation. YES is unconditional acceptance of what has been said…AND is the bridge to how you react to it.” -Improv Bob (Bob Kulhan)
This week’s show was recorded in front of a live studio audience at the WCBS studios in NYC! We had a packed house of family, friends, and business owners join us for this special episode. Bob Kulhan (“Improv Bob”) joins Deidre and JG to discuss using improvisation to improve communication and take on business challenges. Bob even walks us through a couple of interactive exercises, including getting the entire theater to shake their hands and feet like they were dancing the Hokey Pokey!
We often think about improvisation in the context of comedy and it has nothing to do with the average workplace. But you’ve actually used improv tools more than you probably think. Bob Kulhan, improv pro in and out of the office, is here to talk about how to add these crucial skills to your toolkit.
About the Author(s)
Bob Kulhan is President, CEO, and Founder of Business Improv, an innovative consultancy that specializes in experiential learning and serves an international roster of blue-chip firms. Bob is an Adjunct Professor at Duke University’s Fuqua School of Business and Columbia Business School. A performer with over 20 years of stage credits, he trained with a long list of legendary talents, including Tina Fey and Amy Poehler. An actor and former core faculty member in Chicago’s famed Second City and a member of the resident company at the iO Theater, Kulhan is a Co-Founder of the critically acclaimed Baby Wants Candy improv troupe.
“It is a driving passion of mine to get people to understand that improv skills can be effectively translated into the business world with powerful results,” says Bob Kulhan, veteran improv performer, university professor, and author of the fascinating new book, Getting To “Yes And”: The Art of Business Improv.
And, “Nope, improv isn’t just making stuff up,” explains Kulhan. “Preparation and awareness are critical to successful improvisation.”
He further explains that improvisation takes technique, training, practice, thoughtfulness and intelligence. “Improvisation at its most effective is a deliberate strategy that draws on intelligence in concert with instinct. And, in business, improvisation thrives at the pivotal intersection where planning and strategy meet execution.” Read More
Listen to host Eric Dye & guest Bob Kulhan discuss the following:
- What is the difference between improv comedy and business improv?
- What is “Yes, And…” and how is it applicable to business?
- As a fellow entrepreneur, how do you apply improv techniques to Business Improv?
- How can improvisation help increase your Emotional Intelligence and help you achieve mindfulness?
- What kind of corporate culture can you create using improv techniques?
Bob Kulhan is the author of the new book “Getting to Yes And: The Art of Business Improv.” He is an incredible improviser and teacher who was a core faculty member at The Second City Training Center in Chicago and co-founder of the uber musical group Baby Wants Candy. Jimmy talks to him about how he was influenced by improv teacher Martin DeMaat, the early years of musical improv, and how he fell into teaching improv for business.
Joined in studio today by Bob Kulhan, founder and CEO of Business Improv, and author of Getting to Yes And: The Art of Business Improv.Learn more about Bob Kulhan’s book here.
Discussion guide from today’s conversation with Bob Kulhan:
1. What is improv?
2. And how does improv integrate into our daily business practice?
3. “REACT, ADAPT, and COMMUNICATE.”
4. What is “YES AND” and how does it work?
5. What are the cognitive and social psychology behind this?
6. How does “YES AND” and improv help with creativity and innovation?
7. Improv is a skill. How do we learn and develop stronger improvisational skills?
As an entrepreneur, you have to improvise and adapt quickly to survive and thrive in the face of the unpredictable challenges of the market. But this improvisation a not a comedy, although there are some distinct correlations, in relation to reacting, adapting, and communicating. In business and in comedy, you win most often with “Yes, and …” instead of “Yes, but ….”
I definitely learned a few things about how to improvise effectively in business from a new book, “Getting to ‘Yes And’: The Art of Business Improv,” by Bob Kulhan, who is a master of the art in both comedy and business. Kulhan is a professor at the Duke University School of Business, but was trained in improvisation by some comedy greats, including Tina Fey and Amy Poehler. Read More
Bob Kulhan, veteran improv performer, university professor, CEO, and consultant, shares insights from his book: Getting To Yes And: The Art of Business Improv. Bob shows how improv techniques such as the “Yes, and” approach, divergent and convergent thinking, and focusing on being present can translate into more productive meetings, swifter decisions, stronger collaboration, positive conflict resolution, mindfulness, and more.
NO JOKE: TOOLS FROM IMPROV THEATER ARE A HIT IN THE OFFICE
BY BOB KULHAN (for Solve Magazine)
“The basic human desire is to be understood,” Martin de Maat of The Second City improvisational comedy theater always told his students. That’s equally true for people in business.
Unfortunately, most leaders aren’t very good listeners. We’re more comfortable giving answers. We may be driven by so much passion for the business that basic principles of communication are overridden. The unintended consequence is that people who work with us feel disrespected.
Having spent more than 17 years teaching executives how to improvise—to be present in the moment, react, adapt, and communicate—I can attest that there’s a tremendous value proposition to listening. Leaders who are good listeners foster intrinsic motivation. A culture of positive communication spreads throughout their business, and the best talent wants to work for them. Read More
Today’s episode is with Bob Kulhan who joined us in episode 55 to discuss the transformative power of improvisation in business and life. He’s back today to discuss his new book: Getting to “Yes And”: The Art of Business Improv.
For more than three years, he has dedicated incredible amounts of time and energy writing on Getting to “Yes And”: The Art of Business Improv (Stanford University Press).
Getting to “Yes And” is the definitive guide to business improv. Bob teaches readers to think on their feet and approach the most typical business challenges with fresh eyes and openness. He shows how improv techniques such as the “Yes, and” approach, divergent and convergent thinking, and focusing on being present can translate into more productive meetings, swifter decisions, stronger collaboration, positive conflict resolution, mindfulness, and more.
Getting To “Yes And” was created to help everyone improve their business performance and everyday life. As a prescriptive book, it moves past general philosophy and delves into the “how” improv techniques can be easily and thoughtfully applied to various real-world settings. Read More
Amidst the deluge of advice for businesspeople, there lies an overlooked tool, a key to thriving in today’s fast-paced, unpredictable environment: improvisation. In Getting to “Yes And” veteran improv performer, university professor, CEO, and consultant Bob Kulhan unpacks a form of mental agility with powers far beyond the entertainment value of comedy troupes.
The following is an excerpt from Getting to “Yes And” The Art of Business Improv
MYTH ONE: IMPROVISATION IS COMEDY
Improvisation is in fact not comedy. Nor is it simply an approach to acting. Those are two specific types of improvisation, unique to the context in which the improvisation is taking place. There are many more contexts for improvisation, though. Improvisation is a key element of busy emergency rooms; it takes place on NBA basketball courts; it’s a part of the skill set for every policeman cruising the streets—all contexts in which comedy is certainly not intended to be part of the picture. The context dictates the style of improvisation required. The improvisation an emergency room doctor uses in performing a lifesaving operation is unique to that situation, and the kind of improvisation a starting point guard employs in facing an unexpected defensive strategy only makes sense on the basketball court.
A fantastic example of high-level improvisation took place in 2011 when a team of highly trained U.S. Navy SEALs undertook Operation Neptune Spear—the deadly raid on Osama bin Laden’s compound in Pakistan. This mission had been meticulously planned; the SEALs trained for it over months and several contingency plans were developed and put into place. Still, when one of the navy’s Black Hawk helicopters crashed within the compound, a very specific kind of improvisation was required if the mission was to succeed under shifting circumstances. In this case improvisation had everything to do with adapting to changes within a strategy to achieve real, tangible outcomes.
I certainly concede that the most common understanding of improvisation is as a form of comedy. Curb Your Enthusiasm, the aforementioned Whose Line Is It Anyway? and the films by Christopher Guest all showcase amazing comedic work that is based on improv. On a personal level I’ve been incredibly fortunate to spend an enormous part of my professional life on the great Chicago stages of The Second City, the Annoyance Theatre, and iO (where I was coached by Tina Fey and Amy Poehler and performed alongside such notable folks as Jack McBrayer, Ike Barinholtz, Thomas Middleditch, Jordan Klepper, Jason Sudeikis, and Seth Meyers along with many other famous and less famous, equally brilliant comedic improvisers). In that context we were performing with the focused purpose of delivering comedy. The payoff we were after was audience laughter and a great show. Laughter is not the payoff a surgeon, a jazz musician, or a SEAL team is after, though, and it’s certainly not the payoff a businessperson is looking for either. If you’re in front of the board of directors after a dip in fourth-quarter sales and you get thrown a hardball question, the challenge is not to quickly come up with a way you can use your necktie as a comedic prop to make the board laugh (lest that necktie become a noose with which you strangle your career). Instead you must react and adapt to the circumstances and communicate in an engaging and inspiring way.
The takeaway here: improvisation as it applies to the business world is a specific type that works in the business context. The heart of this book is to explicitly demonstrate how the art of improvisation can be used as a serious means of getting serious results.
Excerpted from Getting to “Yes And” The Art of Business Improv (Stanford Business Books, 2017)
Available Now
The Art of Business Improv
Amidst the deluge of advice for businesspeople, there lies an overlooked tool, a key to thriving in today’s fast-paced, unpredictable environment: improvisation. In Getting to “Yes And” veteran improv performer, university professor, CEO, and consultant Bob Kulhan unpacks a form of mental agility with powers far beyond the entertainment value of comedy troupes.
For more than three years, I’ve dedicated incredible amounts of time and energy writing on Getting to Yes And: The Art of Business Improv (Stanford University Press). Thank you for your inspiration in this journey! GTYA was a project based in passion and love, and after countless hours of hard work, I’m so excited to announce that the book is officially available today!
Getting to Yes And is the definitive guide to business improv. I teach readers to think on their feet and approach the most typical business challenges with fresh eyes and openness. I show how improv techniques such as the “Yes, and” approach, divergent and convergent thinking, and focusing on being present can translate into more productive meetings, swifter decisions, stronger collaboration, positive conflict resolution, mindfulness, and more.
Getting To Yes And was created to help everyone improve their business performance and everyday life. As a prescriptive book, it moves past general philosophy and delves into the “how” improv techniques can be easily and thoughtfully applied to various real-world settings. I am sure you have at least one friend or family member who would benefit from reading Getting To Yes And, so please spread the word by sharing the news.
Thank you very much for your support! Enjoy the reading!
Available Now
The Art of Business Improv
Amidst the deluge of advice for businesspeople, there lies an overlooked tool, a key to thriving in today’s fast-paced, unpredictable environment: improvisation. In Getting to “Yes And” veteran improv performer, university professor, CEO, and consultant Bob Kulhan unpacks a form of mental agility with powers far beyond the entertainment value of comedy troupes.
Bob Kulhan, President, CEO & Founder, Business Improv
At first glance, “improvisational leadership” might seem to be contradiction in terms. Leaders are thoughtful, strategic people; improvisation is a comedic art form and a team sport in which no one person is greater than the ensemble. However, when you redirect the tenets of improvisation away from comedy and toward leadership, they help your team perform at its best—by postponing judgment, communicating and connecting, leveling status, and achieving mindfulness. Improv isn’t a replacement for strategic thinking; rather, it’s a tool to buttress and support thoughtfulness and strategy. And that crucial moment when planning and strategy collide with execution is where improvisation shines.
How can you use improvisation to facilitate leadership development, help create team culture, and support the individuals in those environments? There’s no single equation for creating a great leader; if there were, there would be many more great leaders out there. But the very essence of improvisation is awareness and adaptability, both of which play a critical role in leadership. A leader must be aware enough to recognize what there is to work with in a given team, and adaptable enough to shape circumstances toward a desired conclusion. A leader must constantly make sense of the changing pieces in a moving puzzle—precisely how an improviser performs—and an improvisational leader understands how to use both EQ and IQ.1 Read More
Why the tenets of improv are key to thriving in today’s changing workplace.
Only two decades ago, most executives wore business suits to work almost every day. Then, as dot-com companies flourished, powerful corporate giants like Bill Gates tossed the tie and showed up to work in a dress shirt, blazer, and dress slacks. Now, in 2017, billionaire titans of industry casually wear hooded sweatshirts, T-shirts, and occasionally (gasp!) flip-flops to the office.
The evolution of workplace attire exists in concert with the ascension of millennials, who insist on a new type of corporate environment, different than their parents’ workplaces. Many of America’s future business leaders desire a casual work culture, in which fun features as a fundamental part of the nine-to-five, and corporate America is responding! Glance through any of the many lineups for “the best places to work”: Facebook, Twitter, SAS, and Google, (to name a few) are all successful, powerful, multibillion-dollar organizations, and they also each boast the reputation of being “fun” while thriving. The message: you can have fun and still be incredibly productive. Read More
“People don’t quit companies; they quit people.” This old saying is as true today as it was when a caveman first carved a crude caricature of it on the corporate cave wall. When you create an environment that treats people positively, you increase your odds of retaining great talent.
What’s the best way to create this environment? Improv—which is grounded in respectful communication, emotional intelligence, mindfulness, personal connection and a shared purpose—can play a critical role in creating a workplace that engages and retains great employees.
Here are five ways to create an improvisational workplace that will engage and retain employees. Read More
by Patty Gaul
Achieve better business results by communicating differently.
With the increasing discussion around innovation, and the need to do business differently, many organizations are turning their usual way of operating on its head.
Many are working to instill a culture where risks are welcome, making small changes in process that can lead to new solutions, and asking questions to spur new thinking. One method that can support these changes and which is gaining ground is that of using improvisation.
Bob Kulhan is—along with Chuck Crisafulli—author of the soon-to-be-released Getting to “Yes and”: The Art of Business Improv. Kulhan is president, CEO, and founder of Business Improv, which creates executive education programs for top business schools in the United States and abroad, as well as leadership development and experiential learning programs for corporations, including many Fortune 500 companies. Among the organizations that have pursued Business Improv are Google, the Ford Motor Company, the U.S. Naval Academy, the United Nations, and Hilton Hotels. Read More
Before we begin, let’s acknowledge that most of us already live in a world based in VUCA (Volatility, Uncertainty, Complexity, and Ambiguity), at least in one form or another. It is also important to remember that in times of Crisis, Risk, Stress and Uncertainty, we fall back on our most overlearned behaviors. They are part of our muscle memory, and we rely on them. Because of that, we must remember to deliberately develop and strengthen a skill set that we can fall back on in turbulent times. Improvisation will be key to surviving a zombie apocalypse. Read More
Bob Kulhan is Founder and CEO of Business Improv and author of Getting to “Yes, And”: The Art of Business Improv”, out in January
They should apply the ‘yes, and…’ technique
If the primaries taught us anything, it’s that Donald Trump and Hillary Clinton should fully embrace the tenets of improv heading into their first presidential debate Monday night. This is tricky because American politics are as pre-packaged as a can of pork and beans. But once we get past the over-rehearsed lines that presidential candidates regularly regurgitate, we’ll have a real opportunity to see them “go off script” with a reactive and adaptive style of communication known as improvisation.
This requires practice. Some of the improv we witness may be a cluster f*ck—over-reaction, back-peddling, exaggeration or over-extension. But we may also see them thrive by honestly reacting in the moment, taking advantage of unexpected opportunities, and letting their natural intelligence and personality rise to the surface.